WELCOME!!
Visit the NEW Promo Rx Blog! New ideas and ways to stretch your marketing budget! What's hot and what's not!
HOW TO ORDER
We want your orders to turn out just the way you want them!
We encourage you to pick up the phone and call us with any questions!
If all our lines are busy, we promise an entertaining voice mail!
(And that a staff member will call you back quickly!)
Call Toll Free 1.888.553.9569 (9 AM - 7PM EST, M - F)
OR CLICK HERE TO EMAIL US NOW!
READ ME, TOO!
All orders are subject to a overrun or underrun from the factory of 5 - 10%.
If you need exact quantities, let us know!
Shipping and handling and these over or underruns are billed separately.
Depending on where you live, we may have to charge tax. Just ask us!
CUSTOMER SERVICE
We want HAPPY campers for customers!
We will do everything within our power to "make it so". It's that simple!!
(Keep in mind we are not authorized to fly planes, drive 18 wheelers or control the weather!!)
Don't see what you need?
Call our Main Office Toll Free 1.888.553.9569!
Many of our items are not featured on the site!
ART WORK
We have graphic artists on our team if you don't have the appropriate art files.
Depending on the complexity of your logo, there may be art charges.
To avoid art charges,email original vector art in one of these formats for PC's: .eps or .ai
(Some pdf files accepted if created in Adobe Illustrator.)
Translation: saving a jpeg or gif file as an eps will not work!
Other formats that will NOT work: Word documents, Powerpoint files, jpeg files.
CLICK HERE TO EMAIL ART
PAYMENT
We gladly accept:
American Express, MasterCard and Visa.
SPECIAL NOTE: Since all items are custom printed with your logo/company info,your credit card will be charged when you place your order.
PRICING
We reserve the right to make price changes as needed!
We will always contact you about any price difference and give you the option to continue or not!
Prices shown are for a 1 color imprint unless it says otherwise.
Screen Charges, Shipping and Applicable Tax apply to all orders.
CANCELLATION POLICY
If you need to cancel an order, we will do our best to
work with you!
Each item is different. Please check with us ASAP!
Cancellation charges are 10% of your order
or Art Fees, Factory Fees,etc. whichever is greater.
COPYRIGHT NOTES
The logos on our website are used to show imprint placement.
When you place an order with Promo Rx, you are telling us you have permission and authority to use the logo you provide.
Promo Rx Partial "PATIENT LIST"
AT&T Alascom
XM Satellite Radio
USDA
Ballantyne Resort
San Mateo Convention & Visitors Bureau
Biolex
City of Dublin OH
Brinks Home Security
Rex Healthcare
Bank of America Securities
First Carolina Corporate Credit Union
Pepsi USA
Parrish Medical Center
Accudata
Tropicana
US Department of Homeland Security
Gentiva
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Convention/Meeting
